Office Manager

Position Description

August 2015

Position Title:Office Manager
Reports To:Sr. Vice President, Operations
Department:#11, General Office

Scope of Responsibilities

The Office Manager is responsible for personnel records management, benefits and insurance maintenance, office operations, procedures and organizational efficiency; the incumbent will ensure security, integrity and confidentiality of data, and provide management for the front desk duties and administrative staff. The Office Manager will provide support to the Sr. Vice President, Operations, on special projects including Executive Committee and Board of Directors projects. The incumbent will possess excellent proofreading, editing and business writing skills as well as the ability to exercise sound judgment; he or she should also enjoy being part of a team, exhibit confidence and the ability to motivate others.

Specific Responsibilities

Administrative and Financial Responsibilities

  • Develop and manage General Office budget; schedule expenditures; analyze variances
  • Review and approve General Office expenses
  • Work as directed to complete International Office registrations, verify lease information, and liaise for contract approvals
  • Maintain office services by organizing office operations and procedures, review and approve supply requisitions, and assign clerical functions
  • Balance and maintain office petty cash
  • Support Operations and Executive Department as necessary

Human Resources/Employee Benefits

  • Maintain employee personnel files and employee paperwork for Denver and International staff (benefits, performance appraisals, salary/position changes, etc.)
  • Manage recruiting, selecting and training of employees; conduct new employee orientations; administer associated benefit information
  • Implement termination paperwork and subsequent follow-up duties
  • Maintain/update Employee Handbook
  • Ensure office policies are properly communicated to staff
  • Maintain/update Denver and International organizational charts
  • Supervise office receptionist and administrative assistant

Company Insurance Policies

  • Monitor, evaluate, and research company insurance policies including worker’s compensation, fiduciary liability, D&O liability, commercial package, foreign liability, long-term disability, and health/dental/life insurance policies
  • Provide accounting reports for insurance (monthly premium, PCS claims report, and flexible benefit reports)
  • Work with insurance broker to disseminate information to staff regarding open enrollment and applicable policy changes

General Office

  • Work with building management on relevant maintenance issues
  • Schedule back-up support and coverage for front desk; assign administrative functions
  • Manage all vendor relationships and equipment procurement
  • Coordinate office staff activities
  • Maintain office efficiency by planning and implementing office systems and processes
  • Perform other managerial and general office duties as assigned


  • Minimum 4-6 years human resource, administrative, management and benefits experience desired
  • Knowledge of human resources management practices and procedures
  • Excellent oral and written communications, telephone and customer service skills
  • Excellent interpersonal, time management and organizational skills; detail oriented
  • Excellent interpersonal communication and organizational skills
  • Proficient at multitasking and competent in project management
  • Maintain professional and technical knowledge by attending educational workshops and participating in professional societies
  • Advanced proficiency in Microsoft Word, Excel, PowerPoint and other applications
  • Ability to set priorities and carry out multiple tasks
  • Culturally attuned
  • Bachelor’s degree preferred; coursework in general business management or administration desired


Note: This position description is not intended to reflect an exhaustive list of all duties, responsibilities or qualifications associated with the position.